Tuesday, September 25, 2007

The McDonald's Saga Continues

My dear Ben has the worst time with Mcdonald's employees as evidenced by the following (again true) story from last week:

He pulled up to the drive-thru ordering thingy and when the girl asked what he wanted he said, "Two cheeseburgers with pickles and ketchup only, and a small fries."

girl: That's two cheeseburgers and small fries.

Ben: Two cheeseburgers with pickles and ketchup only, and small fries.

girl: So, two cheeseburgers and small fries.

Ben: (trying to be patient) The cheeseburgers need to have pickles and ketchup only on them.

girl: (snippily) I heard what you said. Two cheeseburgers and small fries. Is that it?

At this point, Ben put the car in park right where it was and walked into the restaurant. He asked for the manager and related the previous conversation to her, which was corroborated by another employee who had heard it through the drive-thru thingy. He suggested that maybe the girl needed some customer satisfaction training. Ben stood there and got his food and paid, then walked back to his car, which was still parked at the ordering thingy. As he was driving out past the window, the girl leaned out and shouted, "Stupid *%$@#&^!" So what do you think Mr. Patience did? Yup. He parked, went back in and headed for the kitchen with smoke coming out his ears. He was stopped by a very big teenage boy who respectfully asked him not to kick the girl's &$%, so he stopped and once again asked for the manager. She came out apologizing profusely and successfully defused my irate husband. I commented that I hoped the girl got fired on the spot. Ben said he thinks she was trying to get fired, so he hoped she had to work there for 20 more years. I'm just thankful for the big teenager who kept him from going into the kitchen.

Someday I'll tell you the "no tomatoes" story.

Be thankful ~


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